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Our services Duty Free Fly & Buy

Our Duty Free offers a large variety of items at especially attractive prices, such as: jewelry and watches, fragrances and cosmetics, spirits, tobacco, chocolate and gifts. New! Pre-Order EL AL Duty Free Products We are pleased to present a new service – pre-order duty free items on our website. The new service allows you to select from an array of products and order them for your flight from and to Israel. Order on the website; pay on the plane. Would you like to buy gifts for the family, kids, friends, and not have to carry them around with you overseas? Pre-order for your return flight and your purchases will await you on the plane. Duty free fly & buy is available to all passengers holding an electronic ticket. By the flight ticket number (the 13 digits on the e-ticket)   Click here to view the products.         Gift in the Sky An Exciting Inflight Surprise Exclusive for Matmid Club Members – Pay with Points and Money! When your spouse is on a business flight or your child is flying overseas, nothing is more exciting than a gift that makes them sky-high happy! With Gift in the Sky service, you can surprise the people who are really important to you with a personal gift and message. Gift in the sky service is available to all passengers holding an electronic ticket. By the flight ticket number (the 13 digits on the e-ticket)   To choose your greeting, click here. Book Now Click here to view the products You can add a personal note to each gift, on one of five greeting cards that are included at no extra cost. The flight manager presents the specially gift-wrapped gifts to the passengers, on all of the airline's flights. You can order a Gift in the Sky at the following times: Flights Departing Israel Gifts Can Be Ordered for Flights Departing Israel at the Following Times: Departure Time: Orders Accepted Until: Monday – Friday Day before flight – 10am Saturday or Sunday Preceding Thursday – 1pm Flights Departing Overseas Destinations to Israel: Weekday flights– You may place your gift order until 10am the day before the flight. Saturday & Sunday flights – You may place your gift order until 1pm on Thursday.   *Payment is by credit card (Israeli and international credit cards are acceptable). Submit the number to the service representative when ordering.