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Prepare for your Flight

 

Please contact your travel agent, from whom you have purchased your flight ticket to verify that flight details as printed on your ticket have not been changed.
If this happens to be on Saturday or during a holiday – please contact your agent on the last regular business day prior to Saturday or the holiday.
 
Please check that you have, among other things:
a. Flight tickets
b. A valid passport
c. Visa to country of destination (if necessary)
d. I.D.F authorized departure permission (if necessary)
e. Insurance (health and baggage) - optional
Check-in Times
To facilitate and ease the check-in and boarding procedures during your Israel travel plans, please come to the check-in counter according to the times shown below.
  • Late arrival at the check-in counter may deprive you of your rights to benefits, including those provided by virtue of the Aviation Services Law (Compensation and Assistance for Flight Cancellation or Change of Conditions), 5772 – 2012.
    In light of the above, and since the security check must be completed before you reach the check-in counter, it is recommended to arrive at the airport about four hours before the scheduled flight departure time.

    Economy Class Passengers – Three hours before departure.
    Business Class and VIP Passengers – Two and a half hours before departure.

     
  • Please Note:
    • Check-in for Israel travel flights closes about one hour before departure. Late passengers will not be able to check in once their flight has closed.
    • Passengers with special needs, including passengers traveling with children and/or infants, need extra time at check-in.
    • The boarding gates close about 10 minutes before take-off.
      Late passengers will not be accepted for the flight.
    • Please note that there are countries which allow entrance only with presenting a ticket out of the country or being a resident.
       Please check with the authorities of your destination the restrictions regarding entry and staying in the country.

    Have a pleasant flight!